Univerge Blue

NEC Univerge Blue

TOMORROW’S SMART WORKSPACE
FOR YOU, TODAY

Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring a safe, productive work environment that is good for your business and great for people. Bring your teams and customers together on one of the most inclusive integrated business communications platforms and adopt digital workplace strategies to create environments that maximize employee productivity, well-being, and safety.

Unified Communications

Fully integrated business phone system with video, chat, file sharing, contact center, and more.

Contact Center

Customizable contact center with customer integrations, workforce optimization, and more.

Video Conferencing

Video conferencing solution with built-in collaboration tools for any size business.

File Sharing and Collaboration

File sharing, co-editing, and collaboration with real-time file backup and antivirus protection.

STAYING CONNECTED AND PRODUCTIVE

Fully integrated business phone system with video, chat, file sharing, contact center and more.

UNIVERGE BLUE CONNECT is an easy-to-use cloud-based intelligent communications platform that helps easily manage team communications and collaboration.

Allow mobile devices to become part of the CONNECT phone system
Increases workforce flexibility with any device accessibility
Integrates chat with AI Assistant, text messaging, video, screen sharing, and file sharing

CLOUD-BASED CONTACT CENTER

A highly flexible intelligent solution that is easy to deploy for remote and home workers.

Scalable from the smallest call-centric teams to large omni-channel environments
Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience
Provides intelligent insights needed to deliver exceptional customer experiences at every touchpoint

BRING YOUR TEAM TOGETHER

With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.

Start a video meeting right from a messaging thread.
Share your screen so everyone’s on the same page.
Manage the conversation flow with in-meeting chat.

CLOUD-BASED CONTACT CENTER

A highly flexible intelligent solution that is easy to deploy for remote and home workers.

Scalable from the smallest call-centric teams to large omni-channel environments
Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience
Provides intelligent insights needed to deliver exceptional customer experiences at every touchpoint

BRINGING TEAMS TOGETHER
FROM ANYWHERE, ANYTIME

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated intelligent communications platform that goes anywhere you go.

UNIVERGE BLUE EXTEND INTEGRATIONS FOR EVERYONE

Connecting powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications.

With UNIVERGE BLUE EXTEND, you can bring along your favorite business apps. No more back and forth to and from different applications. Just one streamlined experience with all the tools you need to get work done.