Microsoft Teams Phone
Teams Phone—More than a cloud phone system.
Experience smart communication and seamless collaboration with the only calling solution native to Teams.
- It’s not just about making calls; it’s about transforming every conversation into a valuable digital asset that can unlock breakthroughs in growth and innovation.
- For those seeking to fully leverage Microsoft Teams as a business phone system, exploring options like Direct Routing or Operator Connect provides a pathway to a more integrated, enterprise-ready solution.
Flexible and easy to use
Communicate and collaborate effortlessly across devices and spaces with intuitive, seamless calling.
Intelligent and connected
Create meaningful engagements with intelligent capabilities that connect your business and increase productivity.
Secure, reliable, and easy to manage
Save time and enjoy peace of mind with a reliable and secure calling solution that is easy to manage.
Simplified, enterprise-grade calling in Microsoft Teams
Basic call control
Connect with your team, customers, and partners with voice and video calls from a Teams chat, the Calls app, or the public switched telephone network (PSTN).
Make and Answer Calls
Make one-on-one or group calls directly from a chat or use the dial pad to call a phone number.
Merge calls
Bring someone else into your one-on-one or group call with the merge function.
Transfer and ring back
Transfer a call to a colleague and select ring back if there’s no answer.
Transfer calls between devices
Whether on the go or at a desk, at home, or in the office, transfer calls from one device to another while on a call.
Access your voicemail
Access, listen to, and review your voicemails using playback controls, voicemail summary, and transcripts.
Transcribe your calls
Transcribe calls no matter where you are. Focus on what’s being said, knowing you’ll be able to go back to the recording and transcription afterwards.
Additional Features Include:
- Advanced call control – Auto attendant, call queues, voice-enabled channels, screen pop and Copilot in Teams Phone.
- PSTN calling – Operator connect, teams phone mobile, direct routing, MS Teams calling plans.
- Contact Centre – Microsoft digital Contact Center Platform, Contact enter partner integrations.
- Devices – Desk phones and Teams displays, headsets & speakerphones.